Guide · pain

Your QR code stopped working. Here is what to do.

QR code stopped working after a free trial? Learn why dynamic codes die and how to replace them with a permanent static code for free.

Our Promise

Static codes on QR Promise are generated in your browser, contain your data directly, and never route through us — so they can never be deactivated.

Usually it is not your printer

If the same phone scanned the code last week and now lands on a “upgrade your plan” page, the generator used a dynamic short link that they turned off.

Quick diagnosis

Open the camera, scan, and look at the URL. If it is on the generator’s domain (not your website), you depended on their server. Static codes show your URL or payload directly.

Fix it today

Create a free static QR on QR Promise pointing at your real destination. Download PNG/SVG and reprint stickers, or cover the old code with a new label.

Prevent a repeat

For print jobs that must last, use static codes. Keep editable redirects for campaigns you control — and only on a plan you intend to keep paying for.

Create a free QR that never expires Migrate a dead code